Why was my bank account deducted, but the transaction is not showing in my Boost Bank balance?

If an amount has been deducted from your bank account but is not reflected in your Boost Bank account balance, please contact us at [e-mail] and provide the following details for further assistance:

> Boost Bank Account Number:
> Date & Time of transaction:
> Cash-in method (e.g., online banking/card):
> Bank transfer receipt / Statement receipt screenshot: