I don't recognize a transaction performed. What should I do if I suspect that my Boost Bank account has been compromised?

If there are unrecognized transactions identified on your Boost Bank account, we highly advise you to freeze your account immediately and reach out to our support team via the channels below:

(i) Hotline: General ([phone]); Fraud ([phone])

(ii) Email: [e-mail]

(iii) Webform: https://myboostbank.zendesk.com/hc/en-gb/requests/new

If you've been a victim of fraud, please proceed to file a police report. We might require a copy of your report to facilitate our investigations in certain situations.